- January 16, 2025
- Posted by: Zoe Jones
- Category: Business, Legionella, Legionella Control Association, News

Legionella Outbreak Forces Ward Closure: A Wake-Up Call for the Importance of Regular Legionella Monitoring in Businesses
The recent closure of Aston Ward at the Lister Hospital, Stevenage (reported by BBC News), due to a high legionella count, highlights the critical need for businesses to ensure the safety of their water systems. The discovery of Legionella bacteria, which can cause the potentially fatal Legionnaires’ disease, led to the temporary shutdown of the adult mental health ward earlier this year.
This incident underscores the importance of regular legionella monitoring and proper water management to prevent operational disruptions.
As revealed in the report by BBC News, high levels of contamination in the water supply at the ward meant that full washing facilities could not be provided, compromising both patient safety and hospital operations. The Hertfordshire Partnership NHS Foundation Trust, which manages the ward, continues to monitor the situation in line with their water safety policy. “We have no further concerns about the levels and continue to monitor in line with our trust water safety policy,” said a spokesperson for the Trust.
The high levels of legionella discovered in the ward were promptly addressed through increased water safety measures. These included frequent flushing of the water system and more regular testing. This proactive approach ensured that the ward could reopen safely after consultation with water safety experts. “Water safety experts were consulted for the Lister site, including a site visit which has taken place and water sampling has been completed,” the Hertfordshire and West Essex Integrated Care Board (ICB) confirmed.
Key Actions to Keep Your Water Systems Safe
This incident serves as a stark reminder for all organisations (not just healthcare) to conduct Legionella Monitoring in Businesses, to prioritise legionella monitoring to avoid costly disruptions.
The Legionella bacteria, while typically present in low concentrations in public water systems, can grow in warmer water environments, leading to potentially dangerous outbreaks.
Here are key actions you can take now to ensure your water systems are safe:
- Conduct a Legionella Risk Assessment
Ensure a qualified professional conducts a thorough risk assessment of your water systems. This will identify any potential hazards, such as temperature fluctuations, poor water circulation, or stagnant water areas that could encourage bacterial growth. - Regularly Test Water Samples
Routine water testing is vital to detect the presence of legionella bacteria before it becomes a problem. Implement regular water sampling, especially in high-risk areas like cooling towers, hot water tanks, and showers. - Implement a Water Safety Management Plan
Develop and maintain a water safety management plan that includes regular inspections, system flushing, and disinfecting processes. Having a well-documented plan ensures that your business stays compliant with regulations and can quickly respond to potential outbreaks. - Monitor Water Temperature
Legionella thrives in water temperatures between 20°C and 45°C. Ensure that your water systems are regularly monitored and that temperatures are maintained outside this range. Hot water should be stored above 60°C, and cold water should be below 20°C to inhibit bacterial growth. - Invest in Professional Legionella Services
Work with a professional water hygiene service provider to ensure that your water systems are properly maintained and safe. They can help with regular testing, flushing, and remedial actions in case of contamination, allowing your business to stay operational without unnecessary downtime. - Train Your Staff
Ensure that your staff is trained to recognize the signs of Legionella contamination and follow safety protocols. Awareness and proactive action are key to preventing outbreaks and ensuring the safety of everyone who uses your facilities.
Expert Insights from Water Hygiene Services
“Legionella outbreaks can not only put lives at risk, but they can also lead to significant downtime for businesses,” said Ben Baldwin, Director of Water Hygiene Services. “With the right monitoring and preventative measures in place, companies can safeguard their staff, clients, and customers, while avoiding costly shutdowns. Regular water testing, system flushing, and expert consultations are vital to maintaining a safe environment.”
Why choose Water Hygiene Services
With over 20 years of expertise in the water hygiene industry, Water Hygiene Services has earned a reputation for providing trusted, high-quality solutions to businesses across various sectors. We are proud to be a member of the Legionella Control Association, which guarantees that our services meet the highest industry standards and regulatory requirements.
Our long-standing partnerships with national clients demonstrate our commitment to delivering consistent, reliable results. Businesses trust us because we understand the complexities of Legionella management and have the knowledge and experience to provide tailored solutions that ensure safety and compliance.
When you choose Water Hygiene Services, you’re choosing a proven partner that prioritises your business’s health and safety with a professional, customer-focused approach.
For more information on legionella monitoring services and how to ensure your business stays compliant and safe, please contact a member of the team today for a no obligation chat or email us.