Water Hygiene Services’ Company Director Ben Baldwin recently attended the Goldman Sachs 10,000 Small Businesses course and we caught up with Ben to find out more.
How did you find out about the course?
I had heard snippets about the course through my connection. However, I secured my place on the course through a referral.
What did you learn on the course?
I learned everything, and more! Honestly, it was one of the best courses I have ever done and one of the best networking opportunties in all the years I have been in business. I wish I would have completed the course 10 years ago!
How has the Goldman Sachs course inspired you?
The business world can be a lonely place sometimes. The course reinforced that some of the challenges I have encountered over the years are normal. I have also met and built a huge network of fellow business owners and entrepreneurs. I plan to keep in contact and work with in the future. It is like finding a support network in the business world.
What are the benefits to you in terms of of self-development and learning?
Running an SME you have to be able to multi-task, think on your feet and fundamentally cover every single aspect of the business. When I started Water Hygiene Services’ over 12 years ago, there was no manual or schooling beforehand. From Finance, Sales, Operational delivery to HR, I have to know and understand each element! In comparison, larger companies not only already have systems in place, but they also have departments in place for each area.